Introduction

At 1QR, we value your privacy and are committed to safeguarding the personal information you share with us through our websites (“Sites”) and related services, content, technologies, and applications (collectively, “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our Services as an individual, a business, or a representative thereof.

By using our Services—including scanning or generating a 1QR QR code—you consent to the collection, use, and disclosure of your personal information as described in this policy.

If you have any questions or concerns, please contact us at:

📧 Email: support@1QR.com
🌐 Support Portal: https://co.1qr.com/support
📬 Mailing Address:
1QR Privacy Support
5494 Trade Wind Dr.
Windsor, CO 80528

1. Information We Collect

1.1 Personal Information You Provide

We may collect the following categories of information directly from you:

• Contact details (name, email, phone, address)
   
• Account registration data (username, password)
   
• Professional information (job title, company name)
   
• Payment information (processed via third-party providers)
   
• Preferences and responses to surveys or forms
   
• Details provided via support inquiries or contact forms
   

1.2 Automatically Collected Information

When you interact with our Services, we may collect:

• Device identifiers and browser type
   
• IP address and geolocation (where permitted)
   
• Operating system details
   
• Clickstream data and user interaction history
   
• Pages visited and session duration
   
• Cookies and web beacons (see Section 3)
   

1.3 Information from QR Code Interactions

When scanning a 1QR code or using a 1QR-generated form, we may collect:

• The specific QR Code scanned
   
• Device data (IP address, OS, browser type)
   
• Approximate or precise geolocation (with consent)
   
• Any form data voluntarily submitted
   
• Inferences about behavior or preferences
   

1.4 Information from Third Parties

We may receive data from:

• Public databases and social media platforms
   
• Data partners (e.g., analytics and ad networks)
   
• Event organizers or industry associations
   
• Joint marketing or strategic partners
   

2. How We Use Your Information

We use your information for the following purposes:

• To provide, improve, and personalize our Services
   
• To process transactions and support your account
   
• To respond to inquiries and offer customer support
   
• To send promotional or transactional communications
   
• To understand user behavior and market trends
   
• To protect against fraud and ensure cybersecurity
   
• To comply with legal obligations and enforce policies
   
• To create aggregated or de-identified datasets for internal use
   

3. Use of Cookies and Tracking Technologies

We use cookies, local storage, JavaScript, and other technologies to:

• Deliver tailored content and advertisements
   
• Analyze traffic and usage trends
   
• Maintain session security and functionality
   
• Enhance user experience across platforms

Users can manage cookie settings through their browsers. For more information, including opt-out options, visit http://preferences-mgr.truste.com/ or http://www.youronlinechoices.eu/.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, including:

• For active users: as long as the account is active
   
• For former users: up to 2 years post-contract for sales, legal, or support reasons
   
• For security and fraud prevention: longer as needed for auditing and compliance

Data may also be retained in backup systems beyond these timeframes.

5. Your Data Protection Rights

Subject to applicable laws (e.g., GDPR, CCPA), you have the right to:

• Access your personal data
   
• Correct inaccurate or incomplete data
   
• Request erasure of your data
   
• Restrict or object to processing
   
• Request data portability
   
• Withdraw previously given consent
   

To exercise your rights, please contact us via https://co.1qr.com/support. We will respond within 14 days.

6. Legal Basis for Processing (for EU/UK Residents)

We process personal information only when justified by a legal basis:

• Performance of a contract (e.g., Terms of Service)
   
• Compliance with legal obligations
   
• Legitimate business interests (e.g., fraud prevention, marketing)
   
• Consent (for activities like ad targeting)
   
• Protection of vital interests (yours or others’)
   

7. Information Security

1QR implements commercially reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive for high security standards, no system is entirely immune to breaches.

We recommend using strong, unique passwords and logging out after each session. In the event of a data breach, we will notify affected users promptly and outline any remedial actions.

8. Special Notice for California Residents

In accordance with the California Consumer Privacy Act (CCPA), California residents may request:

• Information about the categories of personal data collected and disclosed
   
• A copy of their personal data held by 1QR
   
• Deletion or correction of personal data (subject to limitations)
   
• Information about financial incentives, if applicable
   
• Non-discriminatory treatment for exercising their rights
   

Requests may be made via https://co.1qr.com/support.

9. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect data from individuals under 13. If we become aware of such data, we will promptly delete it. Minors between 13 and 18 should only use our Services with parental or guardian supervision.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We encourage you to review this policy regularly to stay informed. Continued use of our Services after any changes constitutes acceptance of the revised policy.

11. International Data Transfers

1QR operates from the United States. By using our Services, you consent to your information being transferred to, stored in, and processed in the U.S., regardless of your country of origin. For users outside the U.S., we offer a Data Processing Addendum (DPA) upon request.